Client Expectation Survey
Please help us improve our products/services by completing this questionnaire.

1) Which items you feel are missing and should have been included?

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2) Which items you feel are missing and should have been included ?

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3) Do you agree that objective type e-Learning mode in flexi-time can the spread among large number of employees?

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4) Are the process risk items also process pain points?

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5) Is the sick well problem source not obvious even without going through systematic analysis ?

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6) Are the problem types captured for surface facility problems adequate enough?

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7) How satisfied are you about coverage of factors for wellbore surveys ?

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8) Are there any other generic types of processes in your organization and what are those ?

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9 ) How far the descriptions of generic process map steps tally with what are in practice in your organization?

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10. How far the typical descriptions of oil/gas core process maps tally with the processes in
practices in your organization

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11. How far do you accept that statistical analysis on drilling legacy data can help to provide some
range of profile as guidance for new well drilling

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12. How far do you agree that lean process promotion can genuinely mitigate waste element
chances in your organization

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13. Which languages of software would be acceptable to you for your solution system in respect
process analysis and improvements

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14. Are the elements covered under the mistake proofing system adequate to meet mistake proofing provisions in your organization?

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15. Would there be any geoscientist who prefers to start with hand drawn subsurface contour maps?

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16. How useful it is to define different net polygons, their areas and volumes

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17. Are you working with each of rod pump, submersible pump and gas lift

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18. Are your structure maps quite complex with multiple faults in the reservoirs

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19. Are their horizontal wells in your oil/gas fields

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20. Do you have cases of drill pipe failures

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21. Is there tight budget allocations for wellbore surveys

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22. Are the water salinity significantly different in the aquifers associated with different reservoirs

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23. Do you drill source water wells to supply water in your drilling projects
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24. Is there active process health check drive in your organization for oil/gas core processes

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25. Is there active process health check drive in your organizations= for non-technical generic
processes

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26. Do you have oil/gas one or more fields less than 100 wells

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27. Do you have multiple single completion wells

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28. Do you have multiple reservoirs in one or more oil/gas fields

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29. Do you have one or more undersaturated reservoirs

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30. Do you maintain some data in data files

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31. Do you accept that you can get some good service from the proposed system for maintaining high quality data?

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32. How satisfied are you with the present system if it can genuinely cut down data processing time?

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